Explain the concept of lead time, the decision making process of planning and controlling, and the relationships between them with reference to ‘Air traffic control: a world-class juggling act’
Date de publication :
10/01/2008
Langue :
Français
Format :
.doc
Nombre de pages :
5 pages
Sommaire :
Sommaire
- The concept of lead time
- Lead time seen by customers
- Lead time seen by suppliers
- Strategy
- Performance objectives
- Process design
- The decision making process of planning and controlling
- Planning
- Controlling
Résumé :
Nowadays, companies are very often in touch with customers, they have to answer to their needs. That is the reason why they do surveys: to know exactly what their customers need, what are their expectations ... Accordingly, enterprises have to match the needs of their customers to deliver a product or a service that will satisfy them. They have to produce fast and well, and to understand and resolve problems quickly when dealing with services.
The key words are effectiveness, reliability and customer satisfaction; all of them depending on logistical planning.
In this work, we will begin to explain the concept of lead time (the different types). Next we will take an interest in the decision making process of planning and controlling. We will then use examples to illustrate the theory.
The key words are effectiveness, reliability and customer satisfaction; all of them depending on logistical planning.
In this work, we will begin to explain the concept of lead time (the different types). Next we will take an interest in the decision making process of planning and controlling. We will then use examples to illustrate the theory.
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Johanna R.
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