Total Quality Management and Toyota
$2.95
3 word format
document in English
business strategy
case study
published 23/10/2007
review : Completed
level : General public
requested 15 times
Summary
Total quality management is “a management approach of an organization, centered on quality, based on the participation of all of its members and aiming at long-term success through customer satisfaction, and benefits to all members of the organization and too society” (Wikipedia). This is the definition of total quality management as given by the International Standards Organization, and while the definition provides a vague notion of what total quality management is, it fails to provide any real knowledge of total quality management. Instead, as with many things in life, in order to fully understand what total quality management is, what it’s various facets are, and how it gets implemented, it is necessary to explore first hand how real corporation define and use total quality management. In this paper, I will analyze the way in which the Toyota Motor Corporation uses total quality management, with a specific focus on the Toyota Production System and the three main tools by which Toyota Motor Corporation manages total quality management.
Table of Contents
- While total quality management has been an integral part of the American business world since the late 1940's, it has not been an exclusively American business practice.
- Total quality management in manufacturing starts with taking a random sample of product and performing statistical tests to maintain quality assurance
- While the total quality management tools listed above can be applicable to any manufacturing firm in any industry, each organization has it's own form of total quality management specifically tailored to meet specific business goal.
- Thus, a just-in-time production system not only reduces costs for Toyota Motor Corporation, but also is an integral part to improving efficiency and ingenuity.
- The second part of the Toyota Production System is the ability to stop the manufacturing process at any time, or simply Jidoka.
- By ensuring that the work being performed is being done in a specific way, it is possible to identify where and why a production defect has occurred.
- In conclusion, the specific set of total quality management tactics that are employed by Toyota Motor Corporation to improve the quality of its production process is known as the Toyota Production System.
Most downloaded documents over 30 days in business strategy Latest in the category business strategy From the same author
knowledge network
